Shipping & Returns

Shipping Terms

If the product you ordered is in stock, then the product will be shipped within 7-10 days with USPS Priority Express. Around the holidays we make every attempt to have your product delivered in time for that special day.

If the product you ordered is noted as “Special Order” it is being specially made for you. Please allow 4 to 6 weeks to process, create and ship your product. We will send you a follow-up email when your order has been shipped.

Our return policy

We welcome products returned within 45 days of your purchase date, especially those with defects or major blemishes. Please note: All of Beza Threads’ items are handcrafted by artisans in Ethiopia. As such, small irregularities that don’t compromise the beauty and function of a product are normal! No two are alike, and each reflects the former slave who made it.

To initiate a return, email returns@bezathreads.org and include your name and order number.